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REVE Chat

REVE Chat

Overview

What is REVE Chat?

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat,…

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Recent Reviews

TrustRadius Insights

REVE Chat has proven to be an effective solution for increasing conversions and enhancing customer satisfaction. Users have found that by …
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Pricing

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Standard

$12

Cloud
per license per month

Advanced

$20

Cloud
per license per month

Entry-level set up fee?

  • $12 per license per month
    Optional
For the latest information on pricing, visithttps://www.revechat.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Co-browsing Software - How co-browsing works?

YouTube
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Product Details

What is REVE Chat?

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels

REVE Chat Features

  • Supported: Voice/Video Chat
  • Supported: Proactive Chat
  • Supported: Facebook Messaging
  • Supported: Viber Messaging
  • Supported: Department Management
  • Supported: Auto Trigger
  • Supported: Screen Sharing
  • Supported: Visitor Analytics
  • Supported: Mobile SDK
  • Supported: Queuing
  • Supported: Agent Ratings
  • Supported: Email Forwarding
  • Supported: Visitor/ IP Banning
  • Supported: Chat Monitoring

REVE Chat Screenshots

Screenshot of Screenshot of Screenshot of REVE Chat DashboardScreenshot of Live Chat WindowScreenshot of Visitor AnalyticsScreenshot of Live Chat Window CustomizationScreenshot of Live Chat History

REVE Chat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationAndroid
Supported LanguagesEnglish, Arabic, Chinese Simplified, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

REVE Chat has proven to be an effective solution for increasing conversions and enhancing customer satisfaction. Users have found that by utilizing live chat, voice chat, video chat, Facebook messaging, and Viber messaging services, they are able to connect with potential opportunities in real-time. The WordPress live chat addon allows users to easily add live chat functionality to every page of their website, respond to chats through the control panel or mobile applications, and provide quick and efficient communication with website visitors.

Implementing REVE Chat enables businesses to directly communicate with customers, leading to faster problem-solving and adaptation to the software. Users have successfully resolved customer queries and provided exceptional support using REVE Chat, resulting in increased customer satisfaction and business growth. The software's customizable features, such as geo-location, quick reply, instant chat, and data capturing, enhance customer engagement and facilitate personalized support.

While some users have mentioned the need for improvements in design and integration with platforms like Zendesk, they appreciate the software's ease of use and customization options. The user-friendly dashboard allows users to track visitors in real-time and monitor their activities on different pages, contributing to significant sales growth and improved customer service on websites. The clean and efficient user interface of REVE Chat enhances multitasking capabilities for agents handling multiple chats simultaneously.

With its easy integration process, customizable features, and detailed analysis functionalities, REVE Chat offers a comprehensive package for chat assistance on business websites. It is reasonably priced and backed by excellent customer support, making it a suitable platform for AI chatbot support and omni-channel communication. Users have also found value in building chatbots without any coding knowledge using REVE Chat's user-friendly interface, making it a valuable tool for managing various chat accounts effectively.

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